Subway Sandwich "Foot Long" Stale Bread Campaign

206 of 663 Subway reviews

I saw the TV ads for Subway sandwich, drove out of my way to taste, for the first time.a "Foot Long".

The store was busy, which I thought was a good sign the food was selling fast and would be fresh. I was wrong. The counter guy kept asking if I wanted the sandwich toasted. Maybe because the bread was so stale it crumbled up, fell apart in pieces, and then the contents of the sandwich fell out.

I think if they are going to invest in a massive TV marketing campaign they should first make sure they can supply the product, especially have fresh bread.Tarrytown Road, White Plains, NY store.

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
      No items
  • What I disliked
    • Bread

Reason of review:
Bad quality
Preferred solution:
Let the company propose a solution
Monetary loss:
Product or service
Footlong Sandwich
Review category
Fast Food
review #621981

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Helpful? 1 Yes 1 4 No 4
Had the same issue 1 Yes 1
206 of 663 Subway reviews

Aug 23, 2015 #1023658

Most of the time the bread is not fresh.
Stores do not throw out bread from the day before.
They will sell bread from the day before even if
They baked bread during that day.
Many items are old and not fresh at Subway.
Old bread is kept in plastic bags which keep It from getting stale quickly. Even meats and veggies are not discarded when They should be. Buyer Beware.

1 0 Reply

May 23, 2015 #987961

Subway keeps bread overnight and uses it if you come in before 11am. I only found this out when I happened to stop by to grab a sub for lunch, on the way to work. They claim they can't possibly be expected to thaw out the dough, let it rise, and get it backed before 11. I was aghast and refuse to eat somewhere that touts "FRESH" all over the place, and then serves stale bread in the morning.

3 1 Reply

Jan 12 #1270100 Herndon, Virginia, United States

My sentiments exactly, when I discovered this last year. I would rather buy a sandwich from 7-11 than Subway.

0 0 Reply

Apr 21, 2015 #974780

Same thing happened to me, the bread just crumbles and falls apart, it's not fresh

2 3 Reply

Apr 15, 2015 #972126 Richmond, Virginia, United States

If you want fresh, go before peak times (ie: before lunch and dinner rushes). I'm not sure why you thought a 'foot long' would be any different than a regular sandwich from them, though. It's just a bigger sandwich, they don't sprinkle it with magic flavor enhancers.

5 0 Reply

Apr 15, 2015 #972038 Pierre, South Dakota, United States

I think you helped the sandwich fall apart. It looks like some little kid was picking at it. I have never had a sandwich from Subway fall apart that much. Stale bread usually doesn't fall apart, it just doesn't taste fresh. The bread would have to be dry in order to fall apart like that. I have had subs from Subway made on bread as soon as it was taken out of the oven and it will still crumble a little bit. Foot longs aren't going to taste any different than the six inch sub. Any sub that I have ever some of the toppings to fall out. Whether or not the employee asked you if you wanted the bun toasted would more than likely depend on the type of sub you ordered. The warm subs are usually higher priced. I think you need to grow up.

4 4 Reply

May 26, 2016 #1164976

Stale bread is dried out bread so it will crumble into little bits and crack to pieces. Stale can mean day old or it can refer to the dried out bread that has lost its moisture due to not being fresh. I have had Subway bread fall apart in my hands. This person is paying for fresh bread and they did not get it. It is not a matter of "growing up" but getting the product one pays for in the condition in which it is advertised.

2 2 Reply
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