How does Subway sandwich shops get away with asking customers "would you like your sandwich toasted", yet conveniently forget to mention the additional charge for heating a sandwich; (although their equipment is already on). How is it legal that Subway can charge customers fee without telling them verbally or post it on their menu?
I have gone to several locations throughout L.A. when i ask how they can charge the additional fee when: 1) their workers Never tell the customers about the fee and 2) It's not advertised on the menu; the answer is always the same "it's a heat tax".
Ridiculous! They always "forget" to tell the customers about the fee yet never forget to yell "Welcome to Subway"!
Product or Service Mentioned: Subway Sandwich.