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Subway

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What is your customer experience with Subway?

Subway Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Subway has 1.7 star rating based on 4283 customer reviews. Consumers are mostly dissatisfied.

  • 5% of users would likely recommend Subway to a friend or colleague.

  • Rating Distribution
  • Pros: Good food, Food, Great food.
    Cons: Customer service, Bad customer service, Bad service.

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Media from reviews

Subway - This local restaurant will NOT honor Foot Long Coupons.
Don't take subway couponsSubway - Over chargingSubway - App doesn't take credit /debit card for paymentSubway - Dissatisfied with how general manager made my food not the Way I wantedSubway - Refund RequestedSubway - Refund Requested - Image 2
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Featured
Carol S Nfj

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Verified Reviewer
| map-marker Glastonbury, Connecticut

This is the worst company I have ever seen

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Subway - This is the worst company I have ever seen
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Contains 1 confidential file for company representatives

You cant talk to anyone no matter why these franchises do what they want to the customer and get away with it my name is Carol and my email is frank 2528@***.net and I was chatting with pearl and she sent me to join I wouldnt join this company if my life depended on it

.

View full review
Loss:
$9
Cons:
  • This is the worst company i have ever seen

Preferred solution: A reason why you send coupons and can’t use them only on what the franchise tells you what they allow you get and it’s only 4 or 5 things

User's recommendation: Go somewhere else this company is terrible

Jeffrey T Qxu

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Verified Reviewer
| map-marker Livingston, New Jersey

Subway customer service is unresponsive

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There no longer seems to be a direct customer service line where you can speak with a representative. You get an automated system only with no real ability to voice your concerns.

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Naketa S

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Verified Reviewer
| map-marker Washington, District Of Columbia

Worker

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Subway - Worker

I was in the restaurant and when I walked in the worker was already very agitated and was very rude she began to make my sandwich and continued to have an attitude after she toasted my sandwich I realized she was making a 12 inch I told her nicely I wanted a 6 inch not a 12 she said you said you wanted a 12 I said no I didnt she began to call me out of my name *** you said you wanted a 12 this is a *** 12 she was spitting all over the sandwich so I told her to get somebody else to make it she picked up the sandwich and threw it at me and walked away cursing at me the man that claims he was the manger walked up and asked me what type of sandwich I wanted he didnt apologize for her behavior or bring Any type of urgency to the situation he acted as if it was nothing and kept telling me I could get my sandwich re made or leave over and over he did not correct her what so ever or anything he just told her to go outside at this point I am feeling super disrespectful so were just going back and forth the worker proceeded to follow me outside to the car to put her hands on me and kept calling me out my name the manger still didnt take any thing seriously he tried to get her but in my opinion that just was enough the overall experience was terrible and I plan to get the police and my lawyer involved I was by myself and I felt very unsafe this incident happened in 3/20/2025 at the location in royal oak 1307 E 11 mile rd at about 5 oclock in the afternoon I was just leaving work and wanted one of my favorite sandwichs but instead I got rudeness and assaulted with a sandwich which is very unreal and unprofessional and Ive worked in costumer service for over 5 years and Ive never seen anything like this in my life very nasty and very rude the worker also looked like she was on something

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User's recommendation: DONT GO HERE

1 comment
Wafa Rxc

With such terrible English, I wonder if you are on something?

Steven D Lke

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Verified Reviewer
| map-marker Baraboo, Wisconsin

Replace incorrect orders

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Subway - Replace incorrect orders
Subway - Replace incorrect orders - Image 2
Contains 2 confidential files for company representatives

I called three time to local store I dont feel like the gm wanted to help me it took two months to finally get any type of resolution. And it wasnt until I said something online on subway.com did I feel multiple issues where addressed.

And I dont know if she didnt understand what the three different times I was complaining about for poor service when asked to speak to management, or the three sub orders drone three different visits, and wasnt like it was every busy because far from it usually all my subs are great and service was only three out of the 6 times a month I eat subway over the period of two plus months just three times so I would say 15% of my visits in time gram. Well anyway she and I were able to talk I explained again what was the issue she apologized said she would send me cards in the mail, I reviewed two 6 inch extra at additional cost cards Sad The time first was beginning of October or end of September. and I actually ended up getting charged twice basically for my order or double the amount that I shouldve gotten charged because of the special going on at that time and there is two foot-longs on that day so basically one foot-long wouldve been owed and we both missed each others phone calls. I called back but never received a call back from that call back then and and beginning of November Ish was black olives were put on my sub that I didnt order black olives on on a mobile order then the following week was cucumbers, were on my sub on a mobile order that werent on the order probably maybe due to new employee I would imagine because like I said, Id eat Subway probably six times a month and usually dont have any problems and I always go to the same store, but then when I reached out to the store the last time I asked for a supervisor I was given attitude over the phone, kind of by whoever answered the phone just told me a manager wasnt there.

I would have to call back in a couple days when they get back from vacation instead of like taking a name or number or anything, and then when I asked, what do you want to take my name and number down the girl kinda like give me a sigh and said hold on and I took my number down then one manager got back received a text message, but then I received a phone call and actual felt like somebody was trying to make mens at the issue I faced by stating all of the fault of orders and the service I received by calling to try to get resolved from the employee thats on subway.com was really the reason I felt like she contacted me to make her right but then she said shes gonna make right and send me a couple cards in the mail and I get 2 6 inch extras and additional cost cards sent to me for really 3 12inch pro item menu subs dont feel like was properly resolved. Some orders where on app some where in person but Ill give ya copies of account history

View full review
Loss:
$40
Pros:
  • Fresh and made to order
Cons:
  • Mobile order room for human error

Preferred solution: Full refund

Roxann G Vzq

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Verified Reviewer

Money not refunded by Manager/Maggie by refusal

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Subway - Money not refunded by Manager/Maggie by refusal
Contains 1 confidential file for company representatives
Original review updated Jan 13, 2025

Purchased food through app on 01/05/2025. Uber Eats went to pick up our dinner and for some reason there was verbal altercation with staff member who claims to be Assistant Manager/Francisco.

I claimed i was not physically involved so just go ahead and refund my money.Money never refunded by Manager/Maggie (who finally decided to handle my call after advising Assistant Manager ti communicate ti me she was not in...I heard them talking to each other).

She advised me she would refund my money "whenever she felt like it" (so unprofessional) after i repeatedly asked for a confirmation on the time I should expect funds returned.

I need to speak to someone who can fix this problem immediately.

Store is in LaPorte Texas 77571 **** Fairmont Parkway W. Suite R

Also, an employer of Subway called the LaPorte police department just now because i called them to demand they refund my money for 2nd time since no refund has been made since transaction on 01/05/2025

Police officer called me about 20 minutes after the owner of Subway hung up on me she also tefused to refund my money ...

Officer advised me that according to employee, that I was harassing them and that I needed to stop calling and that I was not welcome to the store!

I told officers Garza that she really needed to go back and ask why they refuse to do refund because they are technically stealing my money and need to acknowledge they are more or less breaking the law AND they have falsely accused me of harassment.

View full review

Preferred solution: Full refund

User's recommendation: Terrible communication with Manager/Maggie, Assistant Manager/Francisco AND owner i spoke with briefly who refused to give me her name. I advise to never take a chance at this particular Subway unless you're not worried about being stolen from

3 comments
Wafa Rxc

If you are going to get hostile and demand things rather than ask nicely, they have EVERY RIGHT to call the police on you. If your parents had raised you better this would not have been an issue.

Wafa Rxc

According to you own admission, you DEMANDED your money back. You did not ask nicely. That is considered harassment.

Guest

It's too late now, but you should have long since disputed the charge with your bank. You can take the owner to small claims court but it will cost more in filing fees than what you lost on your order.

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Candace R Mgc

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Verified Reviewer
| map-marker Toronto, Ontario

Don't take subway coupons

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Don't take subway coupons

I went to Subway yesterday, April 12, 2025, and I had a coupon I wanted to use for a $6.99 footlong sub. The manager said I could not use it, that Subway doesn't accept coupons anymore.

That does not make sense because the coupons came in the mail.

Plus, there was no sign on the door of Subway stating no coupons accepted. That is not good business practice; that can cause Subway to lose business in the long run.

View full review
Aliha Mly

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Verified Reviewer
| map-marker Fairfield, Maine

Dissatisfied with how general manager made my food not the Way I wanted

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Subway - Dissatisfied with how general manager made my food not the Way I wanted

I get a foot long #16 I only put on onions so I say extra onions and she only put 6 pieces of onion on foot long I said extra she says that is extra I'm like I only add onions I need some flavor she said add something else I said I don't like anything else I'm no longer going to subway I'm done it was dry and nasty I said where's the other lady that said I can where I don't add anything else she's no longer here with pissy attitude she was a *** said she's general manager well she sucks at her job for sure and I will be contacting head corporate of subway to let them know about her!!!

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User's recommendation: DON'T go to Fairfield subway or any subway if you want extra cause their poor and even though we pay they won't make it the way you want

David W Vjq

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Verified Reviewer
| map-marker Levittown, New York

App doesn't take credit /debit card for payment

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Subway - App doesn't take credit /debit card for payment
Original review updated Apr 10, 2025

No assistance whatsoever... None.

The app won't take any debit or credit cards and only says pin # or card no not correct when it surely is as I've tried many many times.

I've ensured my debit card is valid and bank has on and able to use via bank.

The card # and pin is correct but won't go thru. Tried updating the App then even turning my phone power off then back on with the updated App and always same results.

View full review

User's recommendation: Idk the App is not working well for taking online orders

2 comments
Wafa Rxc
reply icon Replying to comment of Guest-2678919

Exactly things happen out of control You are angry over something that was a technical issue. I hope you do not have children. You would probably hurt them in your anger.

Guest

If the app is not working, it's not working. No need to have a nervous breakdown over it. Eat something else and try again tomorrow.

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Lyric A Xac

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Verified Reviewer
| map-marker Paris, Ile-De-France

Refund Requested

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Subway - Refund Requested
Subway - Refund Requested - Image 2

Placed an order for delivery from store #3526, order #04FF5339-8E. Both sandwiches arrived a mess and incorrect.

The Italiano looked and tasted as if it was drenched in vinegar, while the Veggie Delite had no tomato, cucumber, or mayo. Truly disappointing for $11; couldn't even get an employee to answer the phone.

View full review
Loss:
$20
Pros:
  • Fast delivery
  • Cookie was fresh
Cons:
  • Missing ingredients
  • Unresponsive staff

Preferred solution: Full refund

Steven C Xuh

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Verified Reviewer
| map-marker Manchester, Connecticut

GARBAGE FOOD!!!

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Subway - GARBAGE FOOD!!!
Original review updated Mar 27, 2025

Been eating subway for years.My regular location app was not working so I tried a new location.SPENCER STREET MANCHESTER CT. Ordered footlong sweet teriyaki chicken.

2 tiny scrapso f chicken.

soggy bread

old vegts

no sauce

ONLY 11 INCHES

UNEDIBLE FOOD!!!

NO CONTACT #

I HAVE NEVER EATEN A WORSE GRINDER IN MY 60 YEARS OF LIFE.

I could tell something was wrong when I picked it up by the weight...

IT felt like it was loaded with feathers instead of food.

That's when I should of opened inspected & returned. I called after numerous times & finally they answered & hung up on me.SELING CRAP LIKE THIS SHOULD BE ILLEGAL!!!

View full review
Loss:
$8
Cons:
  • Unedible food

Preferred solution: Full refund

User's recommendation: STAY AWAY!!!!

Featured
Danny W Vqh

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Verified Reviewer
| map-marker Chicago, Illinois

Personal allergy to onions and requested for no onions to be on sub very poor and un precessional customer service at restaurant

Subway - Personal allergy to onions and requested for no onions to be on sub very poor...
Subway - Personal allergy to onions and requested for no onions to be on sub... - Image 2
Contains 2 confidential files for company representatives

We placed an order online under Courtney, order number 85056, at the Edward Decatur franchise. Unfortunately, no order arrived under 4154.

I am extremely unsatisfied with the customer service; they were very disrespectful when I called back to notify them that they had placed onions on my sandwiches, despite my allergy to onions. I expect my order to be replaced, or my money refunded. I am dejected with your customer service at the restaurant; they were negligent, disrespectful, and didn't listen to the customer's complaints. I told them that eating the sandwich could cause me to break out in hives due to severe onion allergy which could potentially be fatal.

I would need to use an EpiPen to counteract the effects of the onions due to my severe onion allergy. I am filing this complaint because I am unsatisfied with the sandwiches and with your customer service at the restaurant.

I expect to be compensated for the disregard of your staff, to have my money fully refunded, and for my sandwiches to be replaced due to the inconvenience and disrespect of your customer service. Thank you.

View full review

User's recommendation: Don't order online order in person make sure your sandwich is made to your liking do not ever call the restaurant because you'll get a disrespectful response irregard of their staff customer supposed to be always right but in this case I'm not right she's right or so she thinks she's right

2 comments
Pheng Oxq

If you want your order replaced, or refunded RETURN THE FOOD.

Guest

Who told you the customer is always right? When is any person always right?

That makes zero sense and that silly phrase you are trying to use is from over 100 years ago and was started by a department store owner. The actual phrase is "the customer is always right in matters of taste". He meant shoppers were right in what colors and style of clothing they selected from his stores. He was NOT talking about your Subway sandwiches in 2025.

Personally, if I had such a severe allergy, I would NEVER order something online.

I would be in the store, at the counter, ensuring no onions were placed on my sandwiches. And yes, you should have wrapped the sandwiches back up and returned them to the location.

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Kathy B Xwc

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Verified Reviewer
| map-marker Syracuse, New York

$25 gift card wouldn't work.

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Subway - $25 gift card wouldn't work.

I received a $25 gift card from Miracle Ear, and it didn't work. I ordered the subs and had to pay cash for them.

The worker was rude, and the subs sucked! The bread was stale, and there was barely anything on it.

Why has Subway gone so downhill? I used to love it.

View full review

User's recommendation: Don't go to Subway!

Kalesha Aiz

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Verified Reviewer
| map-marker Bellevue, Washington

Worker not following right process refuse to give me back my money

Subway - Worker not following right process refuse to give me back my money

Gave a coupon that say you can add on 1addition sandwich the boy going to tell me that's for veggies but veggies is free and would not give me my refund ask for corporate phone number he said they don't have a corporate every restaurant have a corporate I was coming to that subway for years never had to go through this but want to back again young kids who just worry about what time the girl gets off you need to only hire people with respect for your customers Hubbard,, Ohio Liberty Street the customer is usually right, and I am Minister sent a lot of people to that location but after that you will lose a lot of customers thank you

View full review
3 comments
Guest

That coupon states ADD-ONS additional. Not add one addt’l.

Guest

He should have called you BOY so your head could have exploded.

Guest

Well Mr./Ms. Minister, the customer is not right here.

Add-ons addit’l. (it is NOT add ONE!) That means double meat, extra cheese, add steak to my pizza sub and so on are add-ons and cost extra. Btw, it’s young man, not boy and don’t assume what he’s thinking about just because you didn’t get your way.

But by all means, throw away your teachings and behave in a way contrary to how you should given your profession. If you truly practiced what you preached, you would go back and apologize.

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Kristal H Fvg

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Verified Reviewer

Store was rode

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Subway - Store was rode

Store employee never gave us the steak and cheese sub and even went to call the police on us when we pointed this out to him

View full review
Loss:
$17

Preferred solution: Full refund

User's recommendation: Don't go there

Onica Vaq

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Verified Buyer
| map-marker Springfield, Missouri

Order was wrong and manager could not correct it nor could she get a hold of anybody to help her

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Subway - Order was wrong and manager could not correct it nor could she get a hold of...
Contains 1 confidential file for company representatives

I ordered two foot-long sandwiches for $12.99. It was their special.

I placed my order through the app somehow the app got a glitch in it to where it only sent an order for one sandwich and charge me $14 for it. Man didnt know what to do. She tried to call the corporate number that they given her to call, but it was an available did not work.

She could not tell me who to get a hold of nor would she correct it after seeing my email stating I got two sandwiches if you cannot give your customers a phone number to call when a problem arises then you need to get rid of the app and you also need to hire a manager for your stores who actually know how to manage not just some one off the street. it is uncalled for I still have not heard back from Subway after putting in a request to correct this I highly doubt that I order from SUBWAY again nor recommend anybody else to

View full review
Pros:
  • Online order
  • Love their food we eat there often
Cons:
  • Frustrating not getting a live customer service person ever
  • Quality of online orders poor

Preferred solution: Full refund

Jo B Hhs

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Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Napa, California

Manager yelled at me

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Subway - Manager yelled at me
Contains 1 confidential file for company representatives
Updated by user Oct 24, 2024

Not able to reach anyone. Clearly they do not care how their store managers treat paying customers.

Original review Oct 22, 2024
I ordered in the app, 2 sandwiches and nearly $30 on Sunday afternoon. I arrived to pick up and the employee told me she did not have everything needed to make the sandwiches properly.

She said to call back for her Manager's phone number if the sandwiches are unacceptable and I would get a full refund. After getting home, they truly were not acceptable, not even the proper bread to start. I called several times, no answer. Monday after work I stopped in and a different employee tried to refund me then said since it was the day before that I had to come back Tuesday (today) between 8am and 2pm to talk to Manager for the refund.

This employee also said that they all the time do not have what they need. Today I go in and was treated horribly. The manager said she had no order for "Jo" so I showed her my app that's says "Jo" and then the order. She said she doesn't refund and wrote down info from the order.

Then she said her people would never tell me I can get a refund. Well, both did. Now she says all she knows is I show up and say that the order was wrong. No, I called Sunday as directed, nobody answered.

I went in Monday and was told to come see the Manager. Then the manager said she knows for a fact they have everything so what was wrong. I started with the bread and she wanted to know what bread I got, I don't know, it was not the wheat I ordered. Before I could list other items missing, seems ridiculous, She said she has to check with the employees.

She asked if I know their names, I said no. Then I asked who was working Sunday 1210pm and she said she did not know, she was off Sunday. I said, you are the manager and you don't know who was working? She literally yelled at me saying she doesn't know their names, she has only been there 2 weeks.

Wow. Ok, I am a small business owner and would never treat someone like this. There were 2 other customers in the shop at this point when she yelled at me. I will not allow someone to treat me like this so I turned to walk out and she laughed.

I went back and she said she had to research it and talk to her employees. I asked who was working last night 7pm is and again she did not know. Then I asked how she would reach me once she did her research and she said, You walked away, and laughed again saying 'unbelievable ' like 5 times in a row. I was not going to be treated like this, yelled at, called a liar and completely embarrassed in front of others.

She started running her mouth more as I walked out. This is 100% unacceptable. I think her name tag said April. I am happy to speak to the franchise owner.

I want a refund, yes. 2 employees told me I should and could have the refund.

Your policy online states that I should get a refund. See attached.
View full review
Loss:
$28

Preferred solution: Full refund

User's recommendation: Save your money

1 comment
Pheng Oxq

You had it coming.

Michelle S Wsg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Free Nachos Promotion on 4/10 with purchase of Footlong Sub

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Hi folks! Yet again, another issue with the location in Tampa, FL (Sheldon Road).

Today's offer (per your website) was for a free nachos order with the purchase of a footlong sub for Rewards members. Your store located at 11201 Sheldon Road, Tampa, FL, did not know this promotion existed, nor would the manager honor the promotion. The manager claimed she could not override in her system (claims no system key on her register). We produced a picture from your website of the details, and she still denied our order.

We will not return to this location and will postpone future orders with any Subway locations in the meantime. Discretionary dollars are tight in today's economy, so we will spend those funds elsewhere.

Thank you.

Michelle Sutton

View full review
Loss:
$11

Preferred solution: Full refund

User's recommendation: Avoid

22 comments
Michelle S Wsg
reply icon Replying to comment of Cyndy Xbn

You silly girl, you are missing the point. We simply wanted them to honor the promotion.

Michelle S Wsg
reply icon Replying to comment of Guest-2679440

According to Subway, this was a "participating location".

Guest
reply icon Replying to comment of Michelle S Wsg

All store websites show the same promotions. Just like corporate will mail out coupons to all zip codes.

One of Subway’s biggest complaints is “why did I get coupons in the mail if none of the stores in my area accept them?”. The same issue applies here.

To prove yourself right and everyone else wrong, try ordering and paying online for pickup. If at checkout the online code isn’t accepted or the discount isn’t automatic, that will prove they are not participating.

Guest

You had no loss if you received food. You can be unhappy they obviously were not a participating location but that doesn’t qualify as a loss.

Guest
reply icon Replying to comment of Guest-2679399

Yes, we received the food but at a higher price. According to Subways website, thus was a participation location.

Guest
reply icon Replying to comment of Guest-2679442

The free nachos are $5, not $11.

Cyndy Xbn
reply icon Replying to comment of Guest-2679633

I agree, This person is a LIAR AND SCAMMER. Trying to get something they are not entitled to.

Cyndy Xbn
reply icon Replying to comment of Guest-2679442

It was not a participating location kiddo. You silly child.

Cyndy Xbn

Unless you return the food you are NOT entitled to a refund. Nice try though. If you cannot afford to eat out, visit a soup kitchen.

Guest

All Subways in the United States are franchises, which means they are privately-owned. All promotions, coupons, specials and deals are put out by Corporate, and it tells you on the corporate website as well as on the coupons, that these deals are at PARTICIPATING LOCATIONS ONLY!

Corporate has NO control over whether a location decides to participate. Some locations participate in some deals, some don't. Many cannot afford to participate in every single little discount and give away that corporate comes up with! You have to ask at your local Subway if they are honoring the deal and if they aren't, then you make the decision if you want to order or not.

What you don't do is order food, eat it and then ask for a full refund. That is something a dishonest person does and that is not cool to do to a small business owner or any business owner, really.

Guest
reply icon Replying to comment of Michelle S Wsg

Better a silly girl than a broke bish.

Cyndy Xbn
reply icon Replying to comment of Michelle S Wsg

No one here are girls.. I am a grown man and everyone here are adults.

The point is at participating locations you silly CHILD. Ask your parents to read this part to you.

Either way, you ate the food and are NOT ENTITLED TO A REFUND. If you think we are children why are you making comments about how you want to take showers with us?

Jesse U Yhk

Can I getting my money

Michelle S Wsg
reply icon Replying to comment of Jesse U Yhk

I'm unclear as to what you are asking.

Cyndy Xbn
reply icon Replying to comment of Michelle S Wsg

They basically ordered a sub, and did not get the free footlong nachos with it. Rather than asking for a discount, they want a refund when they already ate the food.

They obviously cannot afford to pay for the sub. They can visit a soup kitchen if this is the case. NO WAY IS THIS PERSON ENTITLED TO A REFUND IF SHE ATE THE SUB.

Maybe a discount, but not refund. I am sure that it said at participating locations which this CHILD forgot to mention.

Guest
reply icon Replying to comment of Guest-2680253

OP was obviously wrong.

Guest
reply icon Replying to comment of Guest-2679473

OP states this was a "participating location".

Guest

Not only was this only available at participating locations, it was also only available to Subway MVP rewards members. This information was stated on the website as well as other websites where the deal was picked and advertised. Spend your discretionary income at whatever restaurant chain you like, but just know, when it comes to deals and promotions, it's at participating locations only!

Guest

You wanted to "taste the new food item"??? They are Doritos!!

Who hasn't had Doritos?!!!

I think the general consensus is, you are trying to get free food. That is disgusting.

Guest

Who are you people? Why are you all so angry and who hurt you? Wow...

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About

Summary

Subway is a large privately held chain of fast food restaurant franchise. It is wholly owned and operated by Doctor’s Associates, Inc. The company was founded by Fred DeLuka and Peter Buck in August 1965. Its headquarters is based in Milford, Connecticut, United States. Subway
menu includes primarily submarine sandwiches, salads, breads, toppings, and drinks. There is also kids menu. Subway provides catering services. Catering menu includes Giant Subs, Sandwich Platters, and desserts. There are more than 40000 Subway restaurants in 112 countries all over the world. Customer service is provided by phone and by e-mail during normal business hours. There 5 subway regional centers in Miami, Singapore, Brisbane, and Beirut

Subway reviews and complaints

Subway is ranked 129 out of 489 in Fast Food category

Area Served

USA, UK

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Subway FAQs

Winnie Murugi
PissedConsumer Reporter

Subway FAQs

According to the fast-food restaurant chain rules, you cannot cancel the Subway order made via the app or website if it was confirmed. You should pay the total amount of your order, even if you change your mind.

If you did not like the food or service in one of the Subway restaurants, a refund will not be provided via its app. However, you can contact the selected Subway restaurant and talk with the manager directly. You’ll find the Subway phone number after going to “All Subway Locations” on www.subway.com.

The hours and days when Subway is not open vary depending on the region. To find out the exact schedule of the nearest fast-food restaurant, visit the official company site, follow “All Subway Locations”, and choose your country and region.

For six decades, the fast-food restaurant chain was owned by its founding family, DeLuca. As for 2024, the company is owned by the private equity group Roark Capital. John Chidsey has been working in the company as the first chief executive officer outside the DeLuca family since 2019.

It all started with the idea of Dr. Buck to open a submarine sandwich and an initial $1,000 investment in 1965. In August of the same year, Dr. Buck and 17-year-old Fred DeLuca teamed up and opened their first restaurant in Bridgeport, Connecticut, where they offered freshly made, customized, and affordable sandwiches to local visitors.

The Subway headquarters is located in the United States at The Subway Group 325 Bic Drive Milford, Connecticut 06461, United States. As for the nearest restaurant address, find it after following “All Subway Locations”.

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