State: Illinois Clear all filters (32 of 915 reviews match)
filters
state:
city:
Show
product:
Show
I was very disappointed with my visit today, I haven't been in almost a year because of bad service every time I go. I ordered a salad that ended up having plastic in it so I threw it away. I got a salad and water and had to pay full price for a cup of water and paid...
Read more
Anonymous
Anonymous

why ppl pay $4+ for 50¢ worth of mostly bread & tiny amount of meat/toppings will always be a mystery to me

1.0
Petersburg, Illinois
I didn't like
  • Service provided
  • Quality of food
#1128796
Reply to reviews
Terrible experience, I made the mistake of confusing 2 restaurants, I placed my order using the app and at the end of the process I realized I had chosen the wrong restaurant. I tried to cancel immediately but the app says you need to call them to cancel an order WOW....
Read more
2.8
Hamilton, Illinois
I liked
  • Easy app
I didn't like
  • Do not refund when using the app
#1125711
Reply to reviews
i went into a subway , i order my kind of sandswtch it ends upo costring me 20.00 for this as i have them put double meet on this footlong sandwitch .i seen them weigh out the meats and not put enough on it but they sure put tuns of letice on it to make sure you get...
Read more
#919047
Reply to reviews

Subway - False advertising

Subway
#1140436
1.4
Details
Received coupons in the mail for the 12 inch reuben sandwich but the local restaurant would not honor them. It is false advertising and I will never return.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Subway Customer Care Review

Subway
#879846
Becca was such a nice person and was very helpful. will be coming bsck
Comment
Show

Subway Food Review

Subway
#791392
Bought two $6 subs no meat all wilted lettuce I,m tired of getting a lettuce sandwich.
Comment
Show

Subway Blt Sub Review

Subway
#726473
2.8
Details
I've been getting a footlong BLT twice a week for 8 yrs. The price is $5.50 but yesterday the price had changed to $7. Bacon lettuce and tomatoe for $7? They said it was the new bacon. For $7 it better have steak with it. It's subway for God sake not a gourmet restaurant.
Comment
Show
Customer service
Discounts and Special Offers
Nutrition Description
Quality of Food
Subway - Sandwich Review from Chicago, Illinois
I had a terrible experience with the store number 5156 on 1/22/6 i sent my daughter to buy two italian bmt and the price is 5.50 for each sandwich and they charge her 19.89 for two sandwiches i called the store and just because i requested to wrap the sandwiches...
Read more
Anonymous
Nikki

The person put 4 bmts instead of 2. They did not check how many subs. I work at subway in Connecticut. I understand your frustration. I hope this gets resolved.

Anonymous
Anonymous

Let me help better understand the situation. She ordered two footlongs at 5.50 each (where im at BMTs are 6.50) and she got charged as 4 6 inches because either the cashier wa...

1.8
#776038
Reply to reviews

Featured

Subway - Shocking
I went to the Subway in Pana, Illinois on November 19th/2015 @ 12:00:26pm. I purchased 3 foot long steak n Cheese Subs. When I got home I unwrapped my outer wrapping and picked up my Sub putting it to my mouth. I bit down on it and I couldn't *** it. I opened my sub...
Read more
Anonymous
Anonymous

Long past your 72 hour deadline.I guess you will have to face the consequences of your actions!

Anonymous
Anonymous

They can check security camera footage and see what you claim did not happen.You really thought you could get away with it????

Pana, Illinois
I didn't like
  • Found a knife in my sub
  • Finding a knife in my sub
#737295
Reply to reviews
I pulled into Subway in Forrest. IL (with a 6yr old) behind a truck with two men In it. The 'Open' sign was on. We all got out only to find the door locked. It was 8:45pm, Saturday, March 28,2015 and the sign on the door said they are open until 9pm. Two teenage...
Read more
Anonymous
Anonymous

Don't be an *** and go somewhere 15 minutes before they close.

Forrest, Illinois
#614736
Reply to reviews
When I go into a restaurant, whether it be fast food or otherwise, I expect to be treated with respect as a paying customer (yeah, I know, that's a lot to ask). The local Subway where I live seems to not be able to keep a manager. The lady that is there now is rude and...
Read more
Anonymous
anonymous

There is always the option of eating at home.

White Hall, Illinois
#579375
Reply to reviews
Customer Complaints for Subway work on the buddy system.
I have made several complaints on a local Subway since June. Made through the Corporate website. NO ONE EVER CONTACTED ME. The complaints were given to the local district manager of this particular store. She evidently passed on my name to the person I was...
Read more
Anonymous
beno

please get a life ;)

Anonymous
REALLY

hey! it depends on the subway, each one has different policies because they are franchised. Yes you have a case but in reality it is not that big of a deal unless the raccoon ...

2.2
Metropolis, Illinois
I didn't like
  • Customer service
#560106
Reply to reviews
Tried the pastrami melt and it was almost not edible, the meat was tough and rubbery and full of fat hardly any meat you can actually chew or let alone swallow. There was no flavor not like the flavors of pastrami you would get from you local deli. I wouldn't recommend...
Read more
2.2
I liked
  • Customer service
I didn't like
  • Pastrami melt
#555677
Reply to reviews

Contact Subway

Mailing Address:
Subway Franchise Headquarters
325 Bic Drive
Milford, CT 06461-3059
Phone:
(203) 877-4281
More
When you walk in it says on the taped on the glass door crumbling piece of paper "bathroom for customers only". Then the men's bathroom is out of order for at least 4 weeks, so you have to use the woman's bathroom. Then when you order the food another piece of paper is...
Read more
Anonymous
fast food slave

i can tell you that people being on the phone is one of the biggest pet peeves of all, dont take it personally, i dont know how such a non chalant sign can make anyone mad, wh...

Bannockburn, Illinois
#542918
Reply to reviews