Not resolved
1.8
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Location
Nutrition Description
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website
1 comment

At Subway, 100 block of Wealthy in Grand Rapids, Michigan, I ask for a Basket to carry my sandwich - numerous times the young lady made it clear to me that she didn't like washing baskets.The Baskets provided for your sandwiches and chips.

I have a Cane in one hand and was hoping for a Basket in the other hand. I had to walk "Painfully" back and forth from counter to table several times because the young lady didn't want to wash baskets. Tonight - Wednesday (10-18-2017) at approx. 5:15 pm the young lady on the Phone refused to take my order.

I have made sandwich orders over the phone many times before without incident.

This young lady talked for over 10 minutes telling me about how she Couldn't take a Phone Order for a Disabled Person and have someone pick it up for me.(In 10 minutes - she could have Completed the entire Transaction / Sale.) I called the Corporate Office regarding this - they are only Interested in "Passing The Buck" to the Unfit Owner, PS: I am waging a Complaint here because the Subway I speak of - their Web Site will not allow any Comments or Complaints.

Review about: Subway Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $6.

Preferred solution: Let the company propose a solution.

Had an Experience with Subway?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#1381141

Wouldn't it be easier to carry your sub in a bag?

You May Also Like