Contact Subway Customer Service
How to Reach a Person at Subway
Verified Contact Information
Toll-Free Number:
-
1-800-888-4848
Customer Service:
-
1-877-360-2283Catering Order
-
1-203-877-4281
-
1-833-778-2929
Accessibility:
accessibility@subway.com
Business Sales:
subwaycorporategiftcards@cashstar.com
Corporate Gift Card
Complaints/ Feedback:
appfeedback@subway.com
Legal:
Media:
Subway Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
Most Popular Subway Phone Number
1 (800) 888-4848
Average Hold Time
00:00:37
Average Calls duration
1 minute
Most Popular Subway Email Address
appfeedback@subway.com
Subway Live Agent Availability
18% of callers successfully reach a real person
Issue Resolution Rate
Low (2% reported full resolution)
Subway Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
| Most Popular Subway Phone Number | 1 (800) 888-4848 |
| Average Hold Time | 00:00:37 |
| Average Calls duration | 1 minute |
| Most Popular Subway Email Address | appfeedback@subway.com |
| Subway Live Agent Availability | 18% of callers successfully reach a real person |
| Issue Resolution Rate | Low (2% reported full resolution) |
| Subway Customer Service Rating | 3.6 out of 5 |
| Overall Customer Sentiment | Mostly neutral |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Product/ service, staff, payments and charges |
| Customer Effort Score | High Effort |
| Prepare before the call to Subway | First and last name, email or phone number |
Contact Information
Subway Website:
Subway Help Center:
Corporate Office Address:
The Subway Group
325 Bic Drive
Milford,
Connecticut
06461
United States
Fax:
+1-203-783-7479
Summary of Subway Customer Service Calls
37.2K
TOTAL
CALLS
CALLS
01:29
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Compare Subway Customer Service To
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Subway