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I went to Subway with my son yesterday, I had a coupon for a free bag of chips with the purchase of a foot-long melt sub. Instead of purchasing a 6inch sub, I purchased a foot-long steak and cheese sub as well as a tuna sub.
I presented my coupon for a free bag of chips at the time of sale. The cashier told me to scan it using the scanning tool. I attempted to do so three times. The transaction was not successful.
The cashier said that their scanner was broken for a week. When he gave me my total, I presumed I had gotten free chip-nope!
User's recommendation: Cancel purchase if they don’t honor coupon.
Product or Service Mentioned: Subway Coupon.
Monetary Loss: $4.
Preferred solution: Full refund.
Subway Pros: Good location.
Subway Cons: Does not honor coupons, Broken equipment, Bait and switch tactics, Cannot reach corporate office by phone, Unfair and deceptive business practices.
Location: 14 Kent Town Market, Chester, MD 21619