Subway
Reviews and Complaints
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Verified Reviewer | Laurens, South CarolinaE-gift card
- I love subway
- E gift cards are worthless if u can not use them
Preferred solution: Full refund
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Verified Reviewer | Cincinnati, OhioResolved: Refund of my money
Company fixed the issue and I have been provided with apology.
The manager was so rude
Preferred solution: Apology
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Verified Reviewer | Jeffersonville, IndianaAwful service
Store is open 24 hrs tried placing order halfway through he stopped taking order. I had to go to pay window and tap on the glass to get his attention because he was on his phone I had to remind him he stopped taking my order.
He was refusing to take my order because I walked up to the window. I told him you already started taking it. He took pictures of me and my husband and then finished taking order. I asked for some cookies which he had and he flat out refused to get them.
I thought you went into business to make money. Not so at this store. This is second time of beyond extremely bad service. I watched him turn people away, watched them drive away because he wouldnt answer the drive thru, and one guy had paid for his order and he refused to give him his food.
Someone needs to go there and put their foot in someones *** To say this store is mismanaged Is a gross understatement. I worked for loves truck stop. I trained in their subway as part of my managing duties. Subway had high standards.
This store has no standards, no customer service and the worst employee/ management of any place I have been. This (store) is a JOKE.
If you are losing money, which Im sure you are, start with that subway on tenth st. Jeffersonville, Indiana.
Preferred solution: I would like my cookies he refused me, and I would like for them to be free.
User's recommendation: Don’t go there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Birmingham, EnglandDid not get good help or offer
- Good food
- Not good customer service
Preferred solution: Full refund
User's recommendation: Always complain the staff need to do a good job
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Missoula, MontanaEmployees
Preferred solution: Pay checks don't bounce, rein bersed chech and NSF fees, apology
User's recommendation: Don't spend here, Subway employee checks have bounced 6 times same guy
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUndercooked food
- No good came out of it
- Trying to kill me
Preferred solution: Full refund
User's recommendation: Everyone else is good just not me
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI download my subway app I sign in it won't let me sign in
Preferred solution: I would love to order online with my gift cards and I need to download the app in order to purchase anything from Subway
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Fort Worth, TexasW2 not received
- No customer service
- No head quarters
Preferred solution: My W2 emailed to me ASAP please
User's recommendation: Have a real person to answer calls
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Hanover, PennsylvaniaI found a tooth in my sub
Preferred solution: My money back for that sub please
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Levittown, PennsylvaniaTerrible Customer Service
User's recommendation: Do not use the app to order from Subway ever!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPurchase something at your store cause was $35 employer refuse to except a $50 bill and there’s no notice anywhere in the store saying no 50s or $100 bill cash there
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Pittsburgh, PennsylvaniaHorrible service
User's recommendation: Don't complain about old mustard
None of our stores take paper coupons
Preferred solution: Why do we get coupons and no one takes them
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Nashville, TennesseeWell I didn't even get to buy anything as the employee said there was no internet, then after responding I didn't need wifi she actually told me there was no electricity and could only take cash...
User's recommendation: Wing stop is cpl doors dwn
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