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Went into a Subway that was inside a Pilot Truck Stop, last December. I ordered the food and I went to pay for it with 2 gift cards worth $20.

They refused to except them. They said they owned the store and they could do what they wanted. I left the food and drove on. I wrote Subway a letter on December 8, 2012 telling them of the bad service and never received an answer.

In March I sent them a complaint form via the internet, no answer. I sent another in May, again no answer. I finally found a phone number today and called them. I was told the store owners can do what they want.

I asked why they didn't post signs that most shops won't take their "Gift" cards. They said the stores don't have to. As far as I am concerned, this is just a tool they use to part you from your money. A person sees a Subway sign, gets off the freeway, gets parked and orders their food.

Comes time to pay and the $20.00 in gift cards are useless. Maybe your kids gave you these for Christmas. Maybe the grand kids saved all year to get you a $5.00 card. Useless.

Subway didn't even have the decency to answer a letter or 2 e-mails. Just big business screwing the little guy and they don't care.

Don't shop at Subway. They are dishonest.

S B Nugent

Monetary Loss: $20.

Location: Quartzsite, Arizona

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Guest

Same thing happened to me today. 2 locations at King N.C.

Guest

*** PIloT SUBWAYS they can eat my footlong! Me screw the guy that committed 3 down.

I too would carry this one for a year or more! It's the principle of the matter and it's extremely embarrassing when you have to walk out with no food not to mention the waste of food! it's not like the pilot won't receive the funds from the gift card!

So touch to the lady that took time out of her life to write subway about this *** scam.

Don't go to the pilot in Tucson az and use a subway gift card!

Guest
reply icon Replying to comment of Guest-1359496

Embarrassing?! Are you kidding?

Who do you think gets the $20 someone put on a Subway gift card? Subway does! They're thieves. This just happened to me with a Subway-branded card bought as a gift *at a Subway restaurant*.

So leaving that food on the counter is to my mind an amazingly empowering *** to Subway. You've wasted the food and you've wasted the time of a paid employee.

You hurt Subway and walked out with your dignity. NOT embarrassing, quite the opposite.

Guest

Yeah, they just denied mine, I ordered an Egift card, it said online that I could use it, I called and asked if I could use it and they said yes. I get there and they act like I typed a bunch of number and tried to get free food. Luckily a wonderful guy behind me paid 24.00 for my food.

Guest

I know only 3 out of the fifty states except the actual gift cards.

Rohini Vhj

man you have a grudge, for a whole year, no wait over a year youve had this grudge, im not going to lie it sucks, but if they dont accept them too bad for them go to another subway franchise shop there and let the other one die out of the lack of buisness

Guest
reply icon Replying to comment of Rohini Vhj

And drive 10 miles, wastse gas and may find they dont accept as well???

Guest
reply icon Replying to comment of Guest-1558927

Sell the gift cards online. Maybe enough people will get pissed off and shut the ones that don't comply down. Mine won't even take the coupons let alone the gift cards!

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